Privacy Policy

Last updated March 19, 2026

This Privacy Notice for Ascend Energy Group (“we,” “us,” or “our”), describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services, including when you:

  • Visit our website at https://www.ascendenergygroup.com or any website of ours that links to this Privacy Policy
  • Engage with us in other related ways, including any marketing or events.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have questions or concerns, please contact us at info@ascendenergygroup.com.

What information do we collect?

As is true of most Web sites, we gather certain information automatically to analyze aggregated trends and administer our Web sites and services. This information may include your Internet Protocol (IP) address (or the proxy server you use to access the World Wide Web), device and application identification numbers, your location, your browser type, your Internet service provider and/or mobile carrier, the pages and files you viewed, your searches, your operating system and system configuration information, and date/time stamps associated with your usage.

We collect information from you when you fill out a form, download a document or request information. When completing a form, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number and company information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • Administrating your account within Ascend Energy Group
  • Responding to specific inquiries and requests
  • Compile aggregated statistics about site usage

The email address you provide may be used to send you information and updates, including company news, updates, offers and product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit or access your personal information. Access to collected information requires login IDs and passwords. We limit access to client information and data to those persons in our organization that have a specific business purpose for maintaining and processing such information and data. Any individuals who are granted access to collected information will have been made aware of their responsibilities to protect the security, confidentiality and integrity of that information and will have been provided training and instruction on how to do so.

How long do we keep your data?

We will retain personal data while we have a justifiable business need to do so, unless a longer retention period is required or permitted by law (such as tax, legal, accounting or other purposes). For example, if you are a customer, we will keep your personal data for the duration of the contractual relationship you or your company has with us and after the end of that relationship for as long as necessary to perform the functions set forth above or to comply with legal obligations.

When we have no justifiable business need to process your personal data, we will either delete or anonymize it, or if this is not possible, we will securely store your personal data and isolate it from any further processing until deletion is possible.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us understand and save your preferences for future visits, keep track of the information you have chosen to download and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law or other applicable governmental regulations or requirements, enforce our site policies or protect ours or others’ rights, property or safety.

Online privacy policy

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your consent

By using our site, you consent to our privacy policy.

Control of your information

You may request to have your information altered, transferred or permanently deleted. Any such requests or other questions regarding this policy and privacy-related issues should be submitted by mail or email to the address found at the end of this document.

Changes to our privacy policy

We reserve the right to update or change our Privacy Policy at any time. If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date above.

Contacting us about this notice

If you have questions or comments about this notice, you may email us at info@ascendenergygroup.com or contact us by post at:

Ascend Energy Group
10006 N Sundance Dr
Spokane, WA 99208
United States